The owner of the Online Shop (hereinafter referred to as the “Shop”) and the seller of the offered products is Laris-Perfect Sp. z o.o., tax identification number 6272745987, hereinafter referred to as the Seller or the Shop.The Shop operates online at laris-perfect.plThe postal address of the Shop, which is also the pick-up point for goods and a place for displaying Laris-Perfect’s production, is: Laris-Perfect Sp. z o.o. Skrzetlewska 12 25-656 Kielce
§ 1
General provisions
1. This Regulation defines the conditions for concluding and executing all sales contracts concluded with the Seller through the Online Store. Pursuant to Article 384 of the Civil Code, they are part of the contract concluded with the Seller.
2. The Seller reserves the right to change the regulations. The change of the provisions of this Regulation does not apply to orders accepted for execution. All changes to the regulations come into force on the day of their publication on the website laris-perfect.pl. Each User will be informed about the content of the changes to the regulations by the Store placing a message about the change of the Regulations on the main page of the Internet Service, containing a list of changes to the Regulations and maintaining this information on the main page of the Internet Service for a period of at least 14 consecutive calendar days, and Users who have a User Account will additionally be notified by the Service Provider by sending an e-mail to the address indicated by them in the registration form, containing a list of changes to the Regulations. Notification of the change of the Regulations will take place no later than 14 calendar days before the introduction of the changed Regulations. If a User with a User Account does not accept the new content of the Regulations, they are obliged to notify the Store of this fact within 14 days from the date of notification of the change of the Regulations.
3. This Regulation also applies to Customers who have placed Orders by telephone.
4. The Regulation was created on the basis of the Act of 18 July 2002 on the provision of electronic services (Journal of Laws, No. 144, item 1204, as amended). In matters not regulated by this Regulation, the provisions of the aforementioned Act, the Civil Code of 23 April 1964, and the Act of 30 May 2014 on consumer rights (Journal of Laws of 2014, item 827, as amended) shall apply.
§ 2
Orders
§ 3
Order Confirmation
1. In order to verify each order received by the Store that is deemed valid according to the provisions of these Terms and Conditions, the Store will confirm the order on the day of receipt or within the next three working days.
2. The Store confirms the order by e-mail sent to the e-mail address provided by the Customer in the order form. Along with the order confirmation, the Customer receives the service provision regulations and attachments at the indicated e-mail address.
3. The Store’s confirmation of the submitted order in the manner specified in paragraph 2 and the customer’s acceptance of the regulations and attachments is equivalent to the conclusion of a sales contract. The sales contract is concluded in the Polish language, with content consistent with the submitted order (in which the item, price, and buyer’s data will be indicated) and the Terms and Conditions and attachments (which define the parties’ rights and the seller’s data).
4. An order that cannot be confirmed for any reason within the deadline and manner specified in paragraph 1 and 2 is automatically canceled without informing the Customer.
§ 4
Articles available in the Store
1. An order can only concern articles listed in the current catalog available on the Store’s website. When placing an order, the Customer precisely specifies the type, name, and catalog price of the article, as well as provides its catalog number – by adding the item to the cart (thus accepting the data indicated above). The Customer is obliged to indicate the number of pieces of the purchased item, otherwise, it will be assumed that he/she orders 1 piece by default.
2. Information about articles available in the Store does not constitute an offer, but only an invitation to submit offers within the meaning of Art. 71 of the Civil Code of April 23, 1964. However, a correct order placed by the Customer with the Store constitutes an offer.
3. Prices of articles available in the Store are expressed in Polish zlotys and include VAT, and prices in euros also include VAT for foreign customers. The Store reserves the right to change the prices specified in the catalog and the right to withdraw some products from sale without giving a reason. In the event of a price change after placing an order, the Store will inform the Customer about the situation no later than at the time of order confirmation. If the Customer does not accept the new price, the order is considered canceled.
§ 5
Payment methods
1. Payment for the purchased assortment in the Store, according to the Customer’s choice made in the order form, is made:
• By bank transfer or cash deposit to the Store’s bank account – 65 1050 1214 1000 0090 3095 1041.
• By transfer through the PayU online payment system.
• In cash, upon personal collection – in the case of delivery by our transport or personal pickup at the Laris-Perfect collection point at Skrzetlewska 12, 25-656 Kielce.
• Cash on delivery (courier) – Cash payment upon package collection (only for courier shipments).
2. In the case of the Customer making a payment as mentioned in point 1(a), the condition for the Store to proceed with the order fulfillment is to receive a bank confirmation of payment and the time for order fulfillment as mentioned in § 6 point 3 is counted from the day of receipt of such confirmation by the Store.
3. An invoice with VAT is attached to each product purchased in the store.
§ 6
Delivery
1. The ordered items will be delivered to the Customer according to their choice through the courier company DPD or the store laris-perfect.pl. The shipment data will include the name, surname and address indicated by the Customer in the order form. Along with the shipment, the Customer will receive a written confirmation of the essential elements of the sales contract together with the regulations and attachments.
2. The Customer has the right to choose – within the limits specified in the order form content – the method and company making the delivery. By making the choice, they also agree to the prices associated with the selected method and the entity making the delivery, which in this case may vary.
3. The order fulfillment time is up to 14 days from the date of the final order confirmation by the Customer and is the time during which the Store will prepare the ordered items and hand over the shipment to the courier company for delivery to the Customer. The Store is not responsible for any delay or non-delivery of the shipment resulting from the Customer providing incorrect address data or other reasons caused by the Customer.
4. The Store is not responsible for any technical problems or technical limitations occurring in computer hardware, end devices, teleinformation system, and telecommunications infrastructure that the Customer uses, which prevent the Customer from using the Store properly.
5. The order fulfillment time usually does not exceed 7 business days. An exception may be orders for items currently unavailable or made to order. In this case, the fulfillment time may be extended (in individual cases even up to several dozen days), and the Buyer will be immediately informed about this fact.
6. The Customer is informed about the order fulfillment time during the order verification (by phone or e-mail), which takes place within 2 business days from the moment of placing the order.
7. The shipping costs are covered by the Laris-Perfect Store laris-perfect.pl.
§ 7
Return of an order – right of withdrawal from the agreement
1. The Customer has the right to withdraw from a distance sales agreement without giving a reason, within 14 days from the day of receiving the goods.
2. In case of exercising the right of withdrawal from the concluded agreement, a written statement of withdrawal from the agreement must be submitted and the signed statement must be sent to the postal address of the Store: Laris-Perfect Sp. z o.o. Skrzetlewska 12, 25-656 Kielce, before the aforementioned deadline expires.
3. The statement of withdrawal from the agreement, the bank account number to which the money should be refunded to the customer, and the returned goods must be sent to the following address: Laris-Perfect Sp. z o.o. Skrzetlewska 12, 25-656 Kielce.
4. The refunded money will be returned to the customer’s indicated bank account, whose number should be included in the submitted statement of withdrawal from the agreement.
5. The returned goods should be sent back immediately, but no later than 14 days from the date of sending the statement of withdrawal from the agreement to the seller.
6. The customer is asked to return the goods in the original packaging together with its complete contents and a copy of the purchase receipt.
7. The returned goods must be in an unchanged condition, i.e., they must have original labels and cannot bear any signs of use beyond the usual inspection range.
8. In accordance with the Act of 30 May 2014 on consumer rights, products concerning audio and visual recordings and saved on IT data storage devices (such as music CDs, software, etc.) are not subject to return after their original packaging has been removed by the customer.
§ 8
Liability for product defects
1. The basis for a complaint about a product damaged mechanically is a damage protocol drawn up in the presence of a Post Office or courier employee.
2. Selected items available in the Store have a warranty provided by the warranty provider on conditions specified by them in the warranty document attached to the item.
3. In the case of a complaint (based on the warranty), the customer should contact directly the service indicated in the warranty document. The rules related to complaint proceedings in such a case will be determined by the warranty document.
4. The above provisions do not exclude the possibility of pursuing claims on general warranty principles against the seller.
§ 9
Withdrawal from the contract
1. A non-entrepreneurial customer has the right to withdraw from the contract concluded through the Store within fourteen days from the date of delivery of the goods. The condition for exercising the right to withdraw from the contract is the submission of a relevant written statement by the Customer.
2. Goods delivered to the customer via a courier company should be returned to the following address: Laris-Perfect Sp. z o.o. Skrzetlewska 12, 25-656 Kielce.
§ 10
Complaint
1. Complaints are considered in accordance with the Act of 30 May 2014 on consumer rights.
2. The customer has the right to demand that the Shop bring the purchased assortment into a condition consistent with the agreement by means of a free repair, a reduction in the price of the purchased goods, an exchange for a new one, or withdrawal from the agreement in the event of a significant defect.
3. The seller may refuse to consent to the buyer’s proposed method of exercising the rights under warranty if such a choice is impossible for the seller to fulfill or would require excessive costs compared to the choice proposed by the seller.
4. Complaints arising from the violation of the customer’s legally guaranteed rights or on the basis of these Regulations should be addressed to: Laris-Perfect Sp. z o.o. Skrzetlewska 12, 25-656 Kielce.
5. In the event of a complaint being recognized, the damaged goods will be repaired or exchanged for another one of equal value in accordance with the customer’s demand, and if this is no longer possible (for example, due to the exhaustion of the stock of goods), the Shop will return the customer the equivalent of the price of the goods or, with the customer’s consent, offer him other available goods to choose from.
6. Differences in the appearance of goods delivered with those ordered and viewed on the Shop’s website, which may result from other settings (parameters) of the customer’s monitor and other peripheral computer devices used to view the Shop’s offer, especially differences in colors and shades, do not constitute grounds for returning the goods.
7. The following are not subject to complaints:
• damages resulting from improper use and maintenance of the goods,
• damages resulting from wear and tear of the goods,
• goods used in a manner inconsistent with their intended use,
• convenience of the goods.
§ 11
Returns
1. In case the customer receives an order in a damaged packaging, they should first report it to the store’s employee via e-mail, and then return the product to the store.
2. Payment for returns will be made to the bank account provided in the return form or sent by mail.
3. Please direct any questions or notifications regarding returns to phone number +48 537 771 403.
§ 12
Disputes
1. Any disputes arising between the Store and the Consumer will be resolved by the competent courts in accordance with the relevant provisions of the Code of Civil Procedure.
2. Any disputes arising between the Store and the non-Consumer will be subject to the jurisdiction of the court with regard to the Store’s registered office.
§ 13
Company store
Laris-Perfect Sp. z o.o. does not have a stationary store, but has its own pickup point, which is also a place for displaying products at Skrzetlewska 12, Kielce 25-656.
§ 14 Final provisions
