Check the condition of the shipment upon delivery. Complaints regarding damages during transport and non-compliance with the agreement will be considered based on a written damage/discrepancy protocol drawn up at the time of receipt of the goods in the presence of the courier company’s forwarder.
Send the advertised product to our store address:
Laris-Perfect Sp.z.o.o.
Skrzetlewska 12
25-656 Kielce, Świętokrzyskie Voivodeship
Contact us by phone +48 537 771 403 or by email: biuro@laris-perfect.pl
Send the protocol and complaint form scan to the email address: biuro@laris-perfect.pl
Download file:
Every product in our store comes with a manufacturer’s warranty. The basis of the warranty is the proof of purchase, i.e. the VAT invoice.
Any technical problems are resolved by service centers whose addresses can be found on the warranty card and/or on the website.
If the product has a product warranty card and it has not been completed by the staff of our store, it is also valid with proof of purchase.
If you wish, we can also fill out the warranty card for you. In this case, please send it to the company’s address after unpacking the package:
Laris-Perfect Sp.z.o.o.
Skrzetlewska 12
25-656 Kielce, Świętokrzyskie Voivodeship
We will send the completed card back to you immediately.
• If you are not a business customer, you have the right to withdraw from the agreement concluded through the store within 14 days from the date of handing over the goods, without giving any reason.
• The condition for exercising the right to withdraw from the agreement is submitting a relevant declaration in writing or in electronic form via e-mail by the Customer.
• The declaration of withdrawal from the agreement, the bank account number to which the money should be returned to the customer, and the returned goods should be sent to the address: Laris-Perfect Sp.z.o.o., Skrzetlewska 12
25-656 Kielce, Świętokrzyskie Province
• The refunded money will be returned to the customer’s indicated bank account, whose number should be attached to the submitted declaration of withdrawal from the agreement.
• The form can be sent to the above mailing address or e-mail address: biuro@laris-perfect.pl
Attachment no. 1 – Right to withdraw from the agreement
Attachment no. 2 – Form of withdrawal from the agreement
